Legal
Privacy policy
How Web Soft System collects, uses and protects personal data.
Template for review. Replace the highlighted items and have this policy checked by a qualified adviser for each country where you operate before publishing.
Last updated: [date]
Who we are
This website is operated by Web Soft System (“we”, “us”). For any question about this policy or your personal data, contact us at info@websoftsystem.com.
Data controller: [registered legal entity name, registration number and registered address].
What we collect
- Enquiries. When you use our contact form we collect your name, email address, and optionally your phone number, company, the service you are interested in, budget range and your message.
- Technical data. Our servers record standard log data such as IP address, browser type and pages requested, for security and troubleshooting. The contact form stores a one-way hash of your IP address for a short time to prevent abuse.
- Analytics. Only if you accept analytics cookies, we use [Google Analytics 4 / other tool] to understand how the site is used.
Why we use it and our legal basis
| Purpose | Legal basis (UK GDPR / EU GDPR) |
|---|---|
| Replying to your enquiry and preparing proposals | Steps at your request before entering a contract, and our legitimate interest in responding to business enquiries |
| Keeping the website secure and preventing spam | Legitimate interest |
| Website analytics | Consent, which you can withdraw at any time |
| Meeting legal and accounting obligations | Legal obligation |
Who we share it with
We do not sell personal data. We share it only with service providers who help us run our business, under contracts that protect it: [hosting provider, email/SMTP provider, CRM, analytics provider].
International transfers
Web Soft System has offices in France, the United Kingdom and Pakistan. Where personal data is accessed from or transferred to a country without an adequacy decision, we use appropriate safeguards such as the European Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum. [Confirm the safeguards in place.]
How long we keep it
Enquiries are kept for up to [12 months] unless they lead to a contract, in which case client records are kept for as long as required by law. Server logs are kept for [30 days].
Your rights
You can ask to access, correct or delete your personal data, to restrict or object to its use, to receive it in a portable format, and to withdraw consent at any time. Email info@websoftsystem.com. You also have the right to complain to a supervisory authority, such as the CNIL in France or the Information Commissioner’s Office (ICO) in the United Kingdom.
Cookies
See our cookie policy.
Changes
We will update this page if our practices change, and show the date of the latest version above.